BuzzyCrew

Terms of Service

Last updated: 2026-11-13

By using BuzzyCrew you agree to these terms. BuzzyCrew is a tool that helps you run your social media: an AI team drafts content for you, and nothing is published until you approve it.

BuzzyCrew is provided and operated by 明星雲有限公司 (MING XING YUN LIMITED), a company registered in Taiwan (Unified Business No. 82893226) (“we”, “us”).

Your account

  • You are responsible for what happens under your account, including content you approve for publishing, replies you send, and content sent by automatic features you turn on yourself (such as automatic replies or automatic Instagram-to-Facebook sharing).
  • Keep your sign-in method safe. Tell us as soon as possible if your account is compromised.

Your content

  • You own the content you enter or upload, and the drafts the team produces on your instructions.
  • You allow us to process that content as far as needed to provide the service (for example, sending it to AI models to generate responses, or publishing it to the platforms you connect after you approve it).
  • Only upload material you have the right to use.

AI-generated content

  • AI makes mistakes: facts, numbers and quotes may be wrong. Review content before publishing — that is why every post needs your approval.
  • Insights and topic suggestions are for reference only. We do not promise any reach, follower or revenue results.

What you may not do

  • Violate the terms of the platforms you connect (Threads, Instagram, Facebook, etc.), including mass spamming, impersonating others or manipulating engagement.
  • Publish illegal, infringing, harassing or fraudulent content.
  • Try to bypass the service’s limits (such as the monthly usage allowance) or access other people’s data.

If you do, we may suspend or terminate your account.

Voices and likenesses (My Voice, talking photos)

  • “My Voice” may only be created from your own voice, whether you record it on the page or upload an audio file. Using anyone else’s voice is strictly prohibited (including celebrities, friends, family, customers, employees, or recordings taken from the internet, videos or broadcasts).
  • Talking-photo and photo-animation features may only use your own photos, or characters and likenesses you have the right to use. Do not make anyone appear to say things they did not say.
  • Voices and likenesses are protected by copyright, personality rights and personal-data laws. Using someone else’s voice or likeness, or impersonating them, may infringe their rights and may be a criminal offence (for example fraud, forgery or defamation).
  • You are solely responsible for any civil, criminal or administrative liability arising from the recordings and photos you upload or use and the content made from them. BuzzyCrew and its operator accept no liability, and you will compensate us or any third party for resulting damage.
  • If we find a violation, we will immediately disable the voice, content and account involved, and cooperate with judicial or competent authorities as required by law, including providing related records (such as the time of consent and the fingerprint of the uploaded file). The recording itself is deleted once the voice is made.

Plans and fees

  • BuzzyCrew’s basic features are free (the Free plan, below); the AI crew requires a monthly plan: Starter Boss NT$99, Rookie Boss NT$590, Bold Boss NT$1,290 and Group CEO NT$2,490 per month (tax included). Each purchase is one month of service, running from the day of payment to the day before the same date next month (or the day before the last day of that month if it has no such date).
  • Each plan includes a monthly AI usage allowance, shown on screen as a percentage (“usage this month”). The allowance applies only to the current period; it resets at the end of the period, does not carry over, and unused allowance is not refunded. Usage estimates on screen are estimates, not quotes; the last action may push usage slightly over 100% at no extra charge.
  • When the monthly allowance is used up, AI features (chat, Quick Post, image and video generation, etc.) pause until the next period starts, you use a usage reset coupon, or you upgrade. Posts you have already scheduled are still published.
  • New accounts receive a starter allowance on sign-up: the same AI usage allowance as one month of Rookie Boss, no card required, valid for 30 days from sign-up. It ends when it expires or is used up; unused allowance does not carry over and has no cash value. If you buy a plan during this time, the starter allowance ends and the plan starts at payment.
  • Free plan: an account without an active plan (including after the starter allowance expires) is on the Free plan, with no time limit. On the Free plan you can connect social accounts, publish posts and view insights, but you cannot use the AI crew and there is no storage: images and videos attached to posts are kept only until the post is published (or cancelled) and are then deleted; post text and publishing records are kept. We may change what the Free plan includes and will announce changes in advance.
  • Daily posting limit: to prevent abuse, each account can schedule at most 10 posts per day (Taiwan time), or 3 on the Free plan; a post sent to several platforms counts once per platform. Cancelled posts do not count.
  • Renewal: you can renew within 7 days before expiry; the new period starts when the current one ends. You can buy at most one period ahead, and a paid period that has not started can be fully refunded on request before it starts. Where auto-renewal (recurring credit card charges) is offered and you separately agree to it, you are charged on a fixed day each month; we notify you before each charge, and you can cancel any time on the Plan & Usage page, after which the current period stays active until it ends.
  • Upgrades take effect immediately; you pay the difference for the remaining days of the current period and the end date stays the same. To downgrade, choose a smaller plan when you renew.
  • Streak rewards: renewing within 30 days after expiry counts as consecutive. In consecutive months 4 to 6 you receive a 10% usage reset coupon each month; from month 7 the price is 10% off. We will announce any change to these rules in advance, and streaks already accumulated are not affected.
  • Refunds: for each account’s first purchase, request a refund within 7 days of payment, while no more than 20% of that period’s allowance has been used, and you get a full refund, no questions asked; once more than 20% has been used, the full refund no longer applies; the plan ends when refunded. Otherwise the current period is not refunded, in whole or pro rata. Because digital services start once provided, the statutory 7-day cancellation right does not apply under Taiwan’s rules on reasonable exceptions to cancellation of distance sales; the first-purchase refund above applies instead. If a failure of our systems makes the service unavailable for an extended time, we will extend your period or refund you as appropriate.
  • Payments are processed by FunPoint (歐買尬金流) by credit card, ATM transfer or convenience-store payment code; ATM and store payments activate after payment completes. Your card number never passes through and is never stored by BuzzyCrew.
  • Every payment receives an electronic invoice issued through the ezPay e-invoice platform. At checkout you can store it in a member carrier or mobile barcode, add a tax ID, or donate it; refunded invoices are voided or offset with an allowance.
  • After a plan expires, the account moves to the Free plan: AI features stop, but your account, data and scheduled posts are kept and resume when you renew. Data is kept for at least 90 days after expiry; we will notify you before any later deletion.
  • Storage depends on the plan (Starter Boss 500 MB, Rookie Boss 2 GB, Bold Boss 10 GB, Group CEO 50 GB; 2 GB during the starter allowance; none on the Free plan). After a downgrade or expiry, files over the limit are not deleted; uploads pause until you are back under the limit, and images and videos attached to posts are deleted after publishing, as on the Free plan.
  • Usage reset coupons and office floor expansions are gifts (streaks, referrals, secretary bond levels, birthdays, etc.). They cannot be bought, transferred, exchanged for cash or refunded. Coupons are valid for 60 days after you receive them, and at most one can be used per period. They are granted under the rules shown in the app; gifts obtained improperly (such as referring yourself, creating accounts in bulk or inflating activity with scripts) will be reversed, and the accounts involved may be suspended.

Third-party platforms

Publishing and insights depend on the social platforms’ APIs. If a platform changes its rules, rate-limits or retires an API, related features may become temporarily or permanently unavailable, which is outside our control. When you use those platforms you must also follow their own terms.

Changes and termination

We keep improving the service and will give advance notice of major changes. You can stop using it at any time and ask us to delete your account (see the Data Deletion page).

Limitation of liability

To the extent permitted by law, the service is provided as is. We are not liable for indirect losses arising from your use of the service (such as effects on reputation or revenue caused by post content).

Contact us

Operator: 明星雲有限公司 (MING XING YUN LIMITED), a company registered in Taiwan (Unified Business No. 82893226)
Registered address: Basement No. 752, Basement No. 750-1, Wenxin Rd., Sec. 4, Ping’an Vil., Beitun Dist., Taichung City 406, Taiwan (臺中市北屯區平安里文心路四段750號地下室之1與752號地下室)
service@staraca.com
LINE Official Account: @359ejcbp